How to Book a Phone Consultation With a Nigerian Doctor

Patients in Nigeria typically book a doctor by phone through one of three channels:

1. USSD shortcode — works on every phone, no internet. Dial *9010# on Medtrix and follow the prompts. Best for areas with poor data coverage or for older relatives.
2. Web (medtrix.io) — sign up, pick a doctor, pay with card or bank transfer, and the doctor calls you at the scheduled time.
3. Mobile app — Android/iOS apps from the major Nigerian telehealth providers. Same flow as web with push reminders.

USSD is the fastest path for first-time users — you don't need to download anything or remember a password. Your phone number is your account.

1. Dial *9010# from any Nigerian phone (MTN, Airtel, Glo, 9mobile).
2. Choose “Book a doctor”.
3. Pick a specialty — General, Mental health, Paediatrics, Chronic care, Sexual health, or Emergency triage.
4. Confirm your name and age (saved on your first visit, reused after).
5. You'll receive an SMS with a Flutterwave link. Pay with card, transfer, or USSD bank code.
6. The next available verified doctor calls your phone within 5–15 minutes (or at your booked slot).

Phone consultations on Medtrix are priced by the doctor, with most general practitioners between ₦2,500 and ₦5,000 per session and specialists between ₦5,000 and ₦15,000. There are no hidden fees: the price you see at booking is what you pay.

Compared to a private clinic visit (₦8,000–₦25,000 plus transport, fuel and 2–4 hours of your day), a phone consultation is roughly 60–80% cheaper end-to-end.

• A prescription by SMS if the doctor decides one is appropriate — valid at any pharmacy.
• A consultation note stored in your Medtrix profile, accessible the next time you dial in.
• A referral if you need lab tests, scans, or an in-person visit.
• A follow-up reminder by SMS for chronic conditions like hypertension, diabetes, or asthma.